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Dhone88 Privacy Policy — How Your Information Is Protected

Your privacy is our top priority at dhone88. On this page, we clearly explain how your personal data is collected, used, and kept secure.

Last Updated: January 2026
Applicable: Bangladesh
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dhone88 never sells your data to third parties.
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Contents

1. Introduction & Scope

Welcome to dhone88.onl. This Privacy Policy explains in detail how your personal data is collected, stored, used, and protected on the dhone88 platform. It applies to use of the website, mobile app, and all related services.

Dhone88 is a trusted gaming platform built with Bangladesh players in mind. We believe your personal data belongs to you — our role is simply to protect it. By registering or using our services, you agree to this Privacy Policy.

Important: This Privacy Policy is part of our Terms and ConditionsRead alongside it. Together, both documents define the legal relationship between you and dhone88.

  • This policy is developed in accordance with applicable data protection laws in Bangladesh and international standards.
  • This policy may be updated at any time; you will be notified at your registered email address if changes are made.
  • In the event of a conflict between the English and Bengali versions, the Bengali version shall take precedence.
  • For any questions, write directly to [email protected].

2. What Information We Collect

Dhone88 collects only the data genuinely needed to deliver platform services, maintain security, and meet legal obligations. Collecting unnecessary data goes against our policy.

Data type What data is collected Why it is collected
Identity information Name, date of birth, national ID number Completing account verification and KYC
Contact information Email, mobile number Account management and sending notifications
Financial information Mobile banking number (bKash/Nagad/Rocket) Processing deposits and withdrawals
Device and log information IP address, browser type, login time Security monitoring and fraud prevention
Gaming activity Gaming history, bet amounts, wins/losses Service Improvement & Responsible Gaming Monitoring

Dhone88 never collects your full bank account number, credit card details, or social media passwords.

3. How Your Information Is Used

Dhone88 uses collected data only for specified purposes. We never use your data for unrelated purposes, and we will not send you marketing messages without your consent.

  • Identity information is used for account creation, verification, and management.
  • Financial information is used to process deposits, withdrawals, and other financial transactions.
  • Device and log data are used to detect suspicious logins and unusual transactions.
  • Your gaming history is used to suggest games and promotional offers tailored to your preferences.
  • Data is used to monitor unusual gaming behaviour under our responsible gaming policy.
  • Data is used to meet legal obligations and submit reports to regulatory bodies.
  • Our support team may access your account information to resolve your issue promptly.
  • Anonymised statistics are generated from data to help improve the overall quality of the platform.

Dhone88 never sells your data to third-party advertisers. We have no paid data-sharing programs.

4. Who Your Information Is Shared With

Dhone88 shares information only under strictly limited circumstances and subject to rigorous confidentiality agreements. Your data is never sold or shared without authorization under any circumstances.

  • Payment processors: Mobile banking providers such as bKash, Nagad, and Rocket receive the necessary information for transaction verification.
  • Game providers: Third-party game studios providing Live Casino or slots games may receive limited data.
  • Legal authorities: Information may be disclosed to the relevant authorities in the event of a court order or legal obligation.
  • Anti-fraud system: Limited data is entered into automated fraud detection systems.
  • IT service provider: Our server, cloud, and cybersecurity partners operate under strict confidentiality agreements.

Third-party security: Every third party that dhone88 works with is required to comply with our privacy standards and sign a written agreement.

5. Data Security Measures

Dhone88 protects your data using industry-leading technology — covering not just technical safeguards, but administrative and physical security measures as well.

  • 256-bit SSL/TLS encryption is applied to all data transmissions.
  • Sensitive data stored in the database is encrypted using AES-256 encryption.
  • Two-factor authentication (2FA) is mandatory for server access.
  • A 24/7 security monitoring team detects and prevents cyberattacks.
  • Regular third-party Penetration Testing is conducted.
  • Staff are granted access only to the data required for their specific role.
  • Data backups are stored regularly in a secure, encrypted infrastructure.

In the event of a data breach, dhone88 is obligated to notify affected users by email within 72 hours.

6. Cookie Policy

Dhone88 uses cookies on its website. Cookies are small text files stored in your browser that help enhance your experience.

  • Essential cookies: Login sessions and security tokens — the platform cannot function without these.
  • Functional cookies: Used to remember your language preference and game settings.
  • Analytics cookies: Anonymous data is collected to understand which parts of the platform are used most.
  • Security cookies: Used to detect unusual login activity.

Cookies can be disabled from your browser settings, though this may limit some features of the platform.

7. Your Data Rights

Dhone88 believes you should have full control over your own data. That's why we provide you with the following rights.

  • You have the right to know what data of yours we hold.
  • You may request that incorrect or outdated information be corrected.
  • In certain circumstances, you may request that your data be deleted (Right to Erasure).
  • You may opt out of marketing communications at any time.
  • You have the right to object to the processing of your data.
  • Data portability — you may request your data in a machine-readable format.

Data deletion requests may be temporarily put on hold if there are legal obligations, ongoing investigations, or an outstanding account balance.

8. How Long Your Data Is Retained

Dhone88 does not retain personal data longer than necessary. Retention periods for different types of data are outlined below.

Data type Retention Period Reason
Account information 5 years after account closure Legal and regulatory obligations
Financial transaction records 7 years Compliance with anti-money laundering laws
Log and device information 12 months Security monitoring
Marketing preferences 30 days after opt-out Preferences may take time to take effect
Support Conversations 2 years Service Quality Improvement & Dispute Resolution

9. Minor Protection Policy

Dhone88 is strictly for users aged 18 and above. Collecting data from or creating accounts for minors is completely prohibited. If a minor is found to have registered by mistake, we will immediately close the account and delete all associated data.

If you become aware that a minor is using dhone88, please notify us immediately at [email protected]. We will take action within 24 hours.

  • Age verification is mandatory at the time of registration.
  • Government-issued ID verification (KYC) is required before your first withdrawal.
  • Additional proof of age may be requested in cases of doubt.

10. Changes to the Privacy Policy

Dhone88 may update this Privacy Policy from time to time. You will be notified based on the nature and significance of any changes, using the methods described below.

  • For minor changes, only the "Last Updated" date on this page will be revised.
  • You will be notified in advance at your registered email address for any significant changes.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.
  • If you do not agree to the updated policy, you may request to close your account.

11. Contact Us

For any questions, complaints, or data-related requests regarding the privacy policy, contact our dedicated team directly. We typically respond within 2 business days.

  • Email: [email protected]
  • Support Portal: dhone88.onl Live Chat section
  • Response Time: Up to 2 business days
  • Language: Support is available in Bengali and English

Request for data deletion: Send an email with the subject line "Data Deletion Request", and include your registered email address and account ID.

Why dhone88's privacy policy is different
We don't just make promises — we back every one of them with technology and processes
256-bit SSL Encryption

Every transaction and login session is protected with bank-level encryption. No third party can access your data.

Sale of data is prohibited

Dhone88 never sells your data to advertisers or third parties. This is a core principle of how we operate.

Full Data Control

You can request to view, correct, or delete your data at any time — completely free of charge.

Minimal data collection

We only collect what is strictly necessary to provide our services. Asking for unnecessary information is not something we do.

Transparent policy in Bengali

Our Privacy Policy is written in plain, straightforward language — no legal jargon. What you read is exactly what applies.

Immediate breach notification

In the event of a data breach, you will be notified by email within 72 hours — nothing will be withheld.

Your 6 core rights
dhone88 ensures you have full control over your data
1
Right to know

You can find out what information we hold about you.

2
Right to Rectification

You may request corrections to inaccurate information at any time.

3
Right to erasure

In certain circumstances, you may request the complete deletion of your data.

4
Right to object

You may object to data processing for specific purposes.

5
Right to portability

You can request an export of your data in a machine-readable format.

6
Right to opt out

You may opt out of marketing communications at any time.

General Inquiries
Answers to the most frequently asked questions about the privacy policy

No, never. Under no circumstances does dhone88 sell your personal data to third-party advertisers or data brokers. This is the most fundamental commitment in our privacy policy.

Send an email to [email protected] with the subject line "Data Deletion Request". Include your registered email address and account ID. We will process your request within 7 business days.

Marketing messages are only sent with your consent. You can opt out of marketing communications at any time via Settings or by contacting Support.

In some cases, data may be processed on overseas servers due to game providers or cloud services. However, all relevant partners operate under strict confidentiality agreements.

Even after account closure, financial records may be retained for 7 years and identity data for 5 years due to legal obligations. Data is automatically deleted after these periods.
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Your data is safe — get started now

Your privacy is always protected at dhone88. Register for free and enjoy a safe experience on Bangladesh's most trusted gaming platform.

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By registering, you agree to our Terms and Conditions and Privacy Policy you agree to.

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